Six ways to pay your account!
1. Direct Debit
Save time and money by paying your wastewater bill automatically. Direct Debit makes paying your wastewater bill much easier and there's no transaction fee. To sign up, simply download and fill out the form below. Then mail it to us. Please allow up to four weeks for your request to be processed. You are responsible for payment until this direct deposit service is established.
AUTHORIZATION FORM - DIRECT DEBIT OF ACCOUNT
PDF (16 KB) - 1 page / UPDATED: 2/21/07
- Requires Adobe Reader -
2. Online Payment by Credit Card
In cooperation with State Payments, JCW is pleased to present a convenient and quick way to pay your wastewater bill using your credit card online. A convenience fee of $3.95 will apply to all credit/debit card transactions. Please have a copy of your JCW statement available so that you can provide the proper information to complete your online transaction. We gladly accept, Master Card, Visa and Discover cards.
In utilizing this service, please make payment at least two business days before the due date to avoid late fees. It takes at least two business days for credit card payments to post to your account.
>>> To pay your account online, click here! <<<
3. Check By Phone
You can pay your statement by phone at no additional charge. Simply call Customer Service, (9 1 3) 7 1 5 - 8 5 9 0 , and request to make a payment using check by phone.
4. Drive By, Use Our Drop Off Box
You don't even have to get out of your car. Customers who are out and about can use our drop box. As you enter the parking lot it's located to the left on the median to the Sunset building. A sticker with JCW logo helps to identify it.
5. The U.S. Mail
You can always mail your payment in the convenient envelope provided with your bill. Make the checks payable to Johnson County Wastewater. Please remember to detach and include your account slip at the bottom of your bill. Receipts are not issued for mail payments. You can ensure payment has been processed by checking your next periodic statement from your financial institution.
6. In Person
You can pay your JCW bill at our office located at 11811 S. Sunset Drive, Suite 2500 (2nd floor). "For security reasons, JCW strongly discourages cash payments at our office. The preferred method is check, credit card or money order.”
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Still have questions? Consider sending an e-mail to our Customer Service Center at solutions@jcw-custserv.org.
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