Contact Us
Directions, Feedback Form, and Phone - Page 1
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Page 1: Directions, Feedback Form, and Phone Numbers
Page 2: Employee Title, Phone Numbers, and Email
Page 3: Treatment Plants: Addresses and Phone Numbers
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Directions to JCW Offices
Map and Directions
- JCW Offices
11811 S. Sunset Drive, Suite 2500
Olathe, Kansas 66061-7061
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About Our Web Site
Comments and suggestions?
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Phone Numbers
- Emergency
- Local: 913-715-8600
- Billing - Customer Service Center
- Local: 913-715-8590
- Help Desk - Engineering
- Local: 913-715-8587
- General
- ADA Arrangements 913-715-8555
- Financial Question 913-715-8567
- Accounts Payable 913-715-8565 or 913-715-8568
- Accounts Receivable 913-715-8590
- Customer Service (Billing System) 913-715-8590
- Commercial Capitol Charges 913-715-8539
- Basement Backups (24 hours a day) 913-715-8600
- Am I connected to sewers? 913-715-8520
- Complaints (including vehicle) 913-715-8590
- Odor Complaints 913-715-8600
- District Creations 913-715-8540, 913-715-8541 or 913-715-8539
- Planned Sewers in a specific area 913-715-8540, 913-715-8541 or 913-715-8532
- Storm Sewers. Contact the city where you live.
- Backup Prevention Program 913-715-8554
- Connection Fees 913-715-8520
- Commercial 913-715-8520
- Residential 913-715-8520
- Kansas One Call
- "Call 811 Before You Dig!"
(or http://www.kansasonecall.com/ )
- "Call 811 Before You Dig!"
- New Sewers 913-715-8500
- Main Extensions by JCW 913-715-8540 or 913-715-8541
- Main Extensions by Private Developers 913-715-8535, 913-715-8534, or 913-715-8551
Link: http://www.jcw.org/eng_privately_financed_projects.htm - In an area already developed 913-715-8520
- Permits (Residential) 913-715-8520
- Purchase a Residential Sewer Permit 913-715-8520
- Requirements for a Permit 913-715-8520
Link: http://www.jcw.org/eng_residential_permitting.htm - Connection Fees 913-715-8520
- Permits (Commercial) 913-715-8520
- Plan Reviews 913-715-8520
- Requirements for a Permit 913-715-8520
Link: http://www.jcw.org/eng_commercial_permitting.htm - Connection Fees 913-715-8520
- Septic Tanks (Contact the Johnson County Department of Health and Environment) 913-715-6900
- Change from septic to sewers 913-715-8520
- Connection Fee Relief 913-715-8539
- General questions (Department of Health and Environment) 913-715-6900
- assists with the following:
- Septic Systems
- Public Swimming Pool Licensing
- Household Hazardous Waste Disposal
- Air Quality
- assists with the following:
- Sewer Line Locate
- 1-800-DIG-SAFE (1-800-344-7233)
(or http://www.kansasonecall.com/) - Taxes 913-715-8500
- Sewer Assessments 913-715-8539
- Planned Sewer Assessments 913-715-8539