A department of Johnson County, KS

Contact Us

Directions, Feedback Form, and Phone - Page 1

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Page 1: Directions, Feedback Form, and Phone Numbers
Page 2: Employee Title, Phone Numbers, and Email
Page 3: Treatment Plants: Addresses and Phone Numbers
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Directions to JCW Offices

Map and Directions

• JCW Offices
  11811 S. Sunset Drive, Suite 2500
  Olathe, Kansas 66061-7061

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About Our Web Site

Comments and suggestions?

• Please fill out our online form.

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Phone Numbers

• Emergency
• Local: 913-715-8600
• Billing - Customer Service Center
  • Local: 913-715-8590
• Help Desk - Engineering
  • Local: 913-715-8587
• General
• ADA Arrangements 913-715-8561
• Financial Question 913-715-8567
• Accounts Payable 913-715-8565 or 913-715-8568
• Accounts Receivable 913-715-8516
• Customer Service (Billing System) 913-715-8590
• Commercial Capitol Charges 913-715-8564
• Basement Backups (24 hours a day) 913-715-8600  
• Am I connected to sewers? 913-715-8520
• Complaints (including vehicle) 913-715-8590
• Odor Complaints 913-715-8600
• Current Construction Projects 913-715-8555
• District Creations 913-715-8540, 913-715-8541, 913-715-8539 & 913-715-8548
• Planned Sewers in a specific area 913-715-8540, 913-715-8541 & 913-715-8548
• Public Hearings/Public Info Line 913-715-8500 Press 3
• Storm Sewers. Contact the city where you live.
• Backup Prevention Program 913-715-8554
• Connection Fees 913-715-8520
• Commercial 913-715-8520
• Residential 913-715-8520
• Kansas One Call
  • "Call 811 Before You Dig!"
    (or http://www.kansasonecall.com/ )
• New Sewers 913-715-8500
• Main Extensions by JCW 913-715-8540, 913-715-8541
• Main Extensions by Private Developers 913-715-8551, 913-715-8535, 913-715-8534
• In an area already developed 913-715-8520
• Permits (Residential) 913-715-8520
• Purchase a Residential Sewer Permit 913-715-8520
• Requirements for a Permit 913-715-8520
• Connection Fees 913-715-8520
• Permits (Commercial) 913-715-8520
  • Plan Reviews 913-715-8520
  • Requirements for a Permit 913-715-8520
  • Connection Fees 913-715-8520
• Septic Tanks (Contact the Johnson County Environmental Department) 913-715-6900
• Change from septic to sewers 913-715-8520
• Connection Fee Relief 913-715-8557
• General questions (Environmental Dept) 913-715-6900
  • assists with the following:
    - Septic Systems
    - Grease Interceptors and Food Licensing
    - Prohibited Discharges
    - Industrial Pretreatment
    - Public Swimming Pool Licensing
    - Household Hazardous Waste Disposal
    - Air Quality
• Sewer Line Locate
• 1-800-DIG-SAFE (1-800-344-7233)
  (or http://www.kansasonecall.com/)
• Taxes 913-715-8500
• Sewer Assessments 913-715-8539
• Planned Sewer Assessments 913-715-8539