Six ways to pay your account!

1. Direct Debit

Save time and money by paying your wastewater bill automatically. Direct Debit makes paying your wastewater bill much easier and there's no transaction fee. To sign up, simply download and fill out the form below. Then mail it to us. Please allow up to four weeks for your request to be processed. You are responsible for payment until this direct deposit service is established.

Enhanced Billing System for Johnson County Wastewater

Customer Self- Service puts you in control.

2. Online Payment by Credit Card

In cooperation with eGov Strategies, JCW is pleased to present a convenient and quick way to pay your wastewater bill using your credit card online. A convenience fee of $3.95 will apply to all credit/debit card transactions. Please have a copy of your JCW statement available so that you can provide the proper information to complete your online transaction. We gladly accept, Master Card, Visa and Discover cards.

In utilizing this service, please make payment at least two business days before the due date to avoid late fees.  It takes at least two business days for credit card payments to post to your account.

>>> To pay your account online, click here!

3. Check By Phone

You can pay your statement by phone using our interactive voice response system. There is no additional charge when paying over the phone with a check.

Dial (9 1 3) 7 1 5 - 8 5 9 0 and let the system assist you with making your payment.

NOTE: This payment option requires a PIN Number, If you do not have a PIN, please contact the Customer Service Department for assistance.

4. Drive By, Use Our Drop Off Box

You don't even have to get out of your car. Customers who are out and about can use our drop box. As you enter the parking lot it's located to the left on the median to the Sunset building. A sticker with JCW logo helps to identify it.

5. The U.S. Mail

To pay by mail, please return the lower portion of your statement along with a check or money order in the envelope provided. The remittance address below should show through the envelope window. If you do not have a return envelope with your statement, your payment should be mailed to:

Johnson County Wastewater
PO Box 219948
Kansas City, MO 64121-9948

NOTE: Customers who mail their payment in an envelope that they address themselves or those who use a corporate billing system or outside bill-paying service must update to the address shown above.

Mailed payments take an average of 7 to 10 days to reach us and to be recorded in our system. If there's not adequate time for your payment to reach us by mail, please use one of the other payment options listed.

6. In Person

You can pay your JCW bill at our office located at 11811 S. Sunset Drive, Suite 2500 (2nd floor). "For security reasons, JCW strongly discourages cash payments at our office. The preferred method is check, credit card or money order.” A convenience fee of $3.95 will apply to all credit/debit card transactions.