A department of Johnson County, KS

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Overview | Microbes | Treatment | Staff | Games | Gallery | Tours | Conservation | Glossary | Resources | McGruff Truck
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Welcome to Johnson County Wastewater

JCW Logo - blue and green wave

Site Map

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ABOUT US

Contact Us - Directions, Feedback Form, and Phone Numbers
Address and Directions - Map to JCW Offices
Feedback Form - Complaints and Suggestions
Phone Numbers
Emergencies
Billing - Customer Service Center
Help Desk
General
Connection Fees
Kansas One Call
New Sewers
Permits (Residential)
Permits (Commercial)
Septic Tanks
Sewer Line Locate
Taxes
Employment
Openings
Application Instructions
Public Meetings/Hearings
Scheduled Meetings
Types of Meetings
1) Information Meeting
2) Public Hearing
3) Apportionment
Board of County Commissioners Action
FAQ
Am I in the JCW Service Area?
Is my home or property connected to the sanitary sewers?
Who do I call if I have a sewer backup?
Are JCW and Johnson County Water District No. 1 the same organization?
Who do I call about odor problems in my home?
Do I call JCW about storm sewer problems?
What can I dump down the sewers or my drains?
What are JCW's statistics such as how many miles of sewer lines are in the county?
Our Purpose
Who We Are
Vision Statement
Goal and Role
Statistics
History
Growth Challenges
Treatment
Our Team: Partnerships Based on Communication
Residents
County Commissioners
Chairperson
District Commissioners
District 1
District 2
District 3
District 4
District 5
District 6
County Management
County Manager
Assistant Manager
County Deputy Manager
JCW
WW Administrator
WW Engineering
WW Engineering Chief Engineer
WW Operations and Maintenance
WW Operations and Maintenance Director
WW Administration
WW Administration Director
Publications
Administration
Annual Report
-2004-2007 (How to order)
-2003 PDF
Statistical Report
-2007 (How to order)
-2006 PowerPoint
Customer Service
2008 Johnson County Wastewater Rates -Residential and Commercial Customers Brochure -PDF, 59 KB, 2 pages
Committed to Progress -Rate Adjustment Brochure for 2005-PDF
Wastewater Treatment and Your Taxes (2004) -PDF
The Way You Pay for Wastewater Services is Changing -General Introduction to our billing system -PDF
The Way You Pay for Wastewater Services is Changing -Sample Bill -PDF
JCW is Responsive to our Customers' Needs, Enhancing Your Billing System -Rate Brochure -PDF
Engineering
Contract Districts -HTML
JCW's Back-up Prevention Program - PDF / HTML
News
JCW General News
Current Year
Press Releases
Current Year
Archive
2007
2006
2005
2004
2003
2002
2001
JCW Links
Johnson County Sites
Johnson County Cities
Kansas Sites
Wastewater Treatment
Professional Organizations
Resolutions

i. Charter Resolution No. 29-92 PDF
ii. Resolution No. WD 04-069 PDF / MS Word
iii. Resolution No. WD 03-056 PDF / MS Word
iv. Resolution No. WD 02-67 PDF / MS Word
vi. Resolution No. WD 02-35 PDF / MS Word

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CUSTOMER SERVICE

Pay Your Account
1).Direct Debit
a. Automatic Direct Debit is Now Available!
b. Authorization Form (Direct Debit of Account)
2). Online Payment by Credit Card
3). Check By Phone
4). Drive By / Drop Box
5). By Mail
II. Residential Information
a. FAQ
b. Reference Material
c. Calculator
d. Rate Table
e. Appeals Form
III. Commercial Information
a. Calculator
b. Rate Table
c. Appeals Form
d. Cooling Tower Form for Credit
IV. Service Map
a. Designated Areas
V. Background
b. New Billing System Initiated in 2003
e. History
e. Pay for What You Use
d. Reduced Taxes
More Background Information
- Resolutions
- Newspaper Article (- excerpts about the change)
- Answers to Questions
VI. Contact Us
- Phone Numbers
- Street Address
- Email Address
- Walk-in
- Current Hours

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ENGINEERING

Map Center
Map Databases

Sanitary Sewer Maps
Main Line Status
Commercial Building Status
Proposed Districts Map
Forms, Checklists and Applications
How to Download Forms

- Full List of JCW Forms -

Customer Service - Billing / User Charge
Commercial and Industrial Appeals Submittal Form
Residential Appeals Submittal Form 
Authorization Form - Direct Debit of Account
General
Request for Public Information Meeting 
Customer Feedback Form 
Privately Financed Main Extensions - Engineering
Procedures for Privately Financed Gravity Sewer Main Extension 
Minimum Plan Requirements for Gravity Sewer Mainline Extensions
Minimum Plan Requirements for LPS Extensions
Developer Bond Options and Instructions
Maintenance Bond Form and Instructions
Contractor List
Contractor Listing Questionnaire
Sewer Connection Permitting - Engineering
Most recent addition! - An on-line permit application for single family homes. -
Application for Sanitary Sewer Commercial Connection Permit
Building Owner's Letter of Representation
Commercial Sewer Permit with Main Extension Checklist
Commercial Sewer Permit Checklist
Permit/Review and Site Plan Info (Commercial Connection)
Commercial Permit Site Plan Example
Design & Construction Standards (Service Line)
Car Wash Review Form
Swimming Pool Permit Checklist
Residential Sewer Connection Permit Checklist
Prohibited Discharge Statement Form
Detail Sheets – Engineering
Grease Interceptor Detail Sheet -PDF / DWG
Sand/Oil Interceptor Detail Sheet -PDF / DWG
Standard Detail Sheet -PDF / Zipped
Orifice - DWG
Back-up Prevention
BUPP Options
Back-up Prevention Program Brochure -PDF / HTML
Contact - Email
Contact - Phone, 715-8554
Contact - Response Questionnaire
GPS Overview
About GPS
Help Desk
Have unanswered Engineering-related questions?
What makes this service special?
Call us! (913) 715-8587

For more questions about forms, please contact either the Engineering Help Desk at (913) 715-8587 or Customer Service at (913) 715-8590.

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EDUCATION

Process
WW Treatment
Collecting
Manhole Warning
Preliminary
Primary
Secondary
Trickling Filters
Activated Sludge
Instructional sheet on viewing microbes with a microscope -PDF
Tertiary
Panaramic View of Plant
Disinfection
Effluent
Meet the Staff
Surfers/Treatment
Combers/Clean Lines
Beach Patrol/TV Crew
Surf Shop/Maintenance
Life Guards/Engineers
Games
To Start
Micromatch
Our Vision Statement
Tic Tac Toilet
Student Gallery
K-12 Presentations
Archive
HyperStudio Manual -PDF
Multimedia Evaluation Sheet -PDF
Photoshop Navigation Tip Sheet -PDF
Tours & Lectures
Plant Tours
Speakers
Conservation
8 Tips
Glossary
List of definitions from A-Z
Resources
Links referred to in our education section

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HELP/SITE SUPPORT

Accessibility
Browser compatibility
Wireless
Assistive
Downloading documents
Adobe Acrobat documents
Zipped documents
Translated information
Navigation
Overview
Policies
Discrimination statement
Web site Privacy Policy and Link Usage Disclaimer
Print Friendly Version
Our accessible/wireless site is "print friendly"
Visitor Feedback Form
Form
Help Support
A-Z Index

About Us | Customer Service | Engineering | Education | Site Map | Privacy Policy | Contact Us | Johnson County's Main Web Site
JCW Offices - 11811 S. Sunset Drive, Suite 2500 - Olathe, KS 66061-7061 - Phone: 913-715-8500 - Fax: 913-715-8501

- Protecting our environment, serving our customers, enhancing our communities -